Frequently Asked Questions About Therapy and Counseling

  • What is therapy?

    It is an active process where you learn to understand yourself more deeply, build practical skills, gain insight, recognize patterns in your thoughts and experience. With the guidance of a trained professional, you’ll work toward meaningful goals at your own pace, growing into a healthier, more balanced version of yourself along the way. 

  • How does it work?

    Time of a session: Usually 45-60 min per session. 

    Payment or Insurance options: We are able to schedule you with a therapist who is in your insurance network. If you do not have insurance, we can discuss self-pay options.

    How often:  Sessions can be every week, or every other week, sometimes even monthly. This is something you and your therapist will discuss at the first appointment. 


    You do not have to have everything figured out, be in a crisis or say the perfect thing; you just have to show up. 


  • What to expect for your first session?

    Prior to the session you will be asked to fill out paperwork. Your therapist will greet you and go over confidentiality and expectations. You will discuss your paperwork and talk about what is bringing you in, such as current struggles, life events, and what you have been feeling. Before you leave your therapist will recommend future sessions and how to move forward until your next appointment. 

  • Do you accept Medicaid, MDWise or HIP?

    No, we are not in network.

  • What kind of NeuroPsych testing do you do?

    ADHD Testing – 7 years and above

  • Are we faith based?

    Faith can be integrated at the client’s comfort level.

  • Why come to counseling?

    Counseling is helpful for everyday stress, relationships, parenting and personal growth. Therapy isn’t about being “broken;” it is about support, growth and understanding yourself better. 

  • Can you switch therapists if you feel like you haven’t clicked with your current therapist?

    Yes, we offer a safe, nonjudgemental space. If you wish to try a different therapist, we request that you speak to your current therapist before making any changes so he or she is aware.

  • Do we have to pay at the first appointment?

    Yes, at the time of scheduling your first appointment the office will ask for your insurance information to have our billing department call your insurance to verify your benefits for your first appointment as well as future appointments for the year. When you check in, you will be asked to pay the copay or deductible or self-pay amount.

  • What is The Cortina Method (TCM)?

    The Cortina Method is used for trauma recovery. TCM does not require clients to relive or re-experience distressing emotions. The therapist who specializes in TCM will call you for a brief phone interview to tell you about TCM, answer your questions, and determine if TCM is a good option for you.

  • Can you explain Accelerated Resolution Therapy (ART)?

    Is an evidence-based form of therapy that utilizes back and forth eye movements (bilateral stimulation) to help address common problems. It has produced quick, effective and safe results in treating anxiety, depression, phobias, trauma, relationship issues, and grief. ART is effective with adults and children.

  • How does Play Therapy work?

    Child play therapy is a way of connecting with children at their own developmental level, using their natural language, play. Through play, children can express thoughts and feelings they may not yet have the words for. Licensed mental health professionals use play therapeutically, generally with children ages 3-12, to better express themselves and resolve their problems. Play based techniques can also benefit teenagers and adults. In play therapy, children learn how to communicate with others, express emotions, adjust behaviors, develop problem solving skills, and build healthy relationships. Play provides a safe psychological distance from their problems and allowing them to express their thoughts and feelings in a way that fits their developmental stage.

  • What is Eye Movement Desensitization and Reprocessing (EMDR)?

    EMDR is a psychotherapy technique used to relieve the distress associated with traumatic memories.  Clients are guided to recall distressing or traumatic memories within a safe, supportive environment created by the therapist. This technique supports the brain in reprocessing stuck memories so they feel less overwhelming over time. EMDR is commonly used to treat anxiety disorders, including panic, phobias, depression, dissociative disorders, eating disorders, obsessive-compulsive disorders and some personality disorders.